Privacy Policy
Your Privacy Matters
Drodo values your privacy and is committed to protecting your personal and medical information with secure technology and industry-standard practices.
Last Updated: January 2025
Estimated Reading Time: 3 mins
Version 1.0
Information We Collect
We may collect:
Name, age, gender, and contact details
Delivery addresses
Prescriptions and medical reports
Appointment and order history
Payment information
Device and location data
How We Use Your Information
Your information helps us:
Process medicine orders
Book appointments and lab tests
Deliver healthcare services efficiently
Improve platform experience
Send important alerts and updates
Provide customer support
Data Protection & Security
All personal and medical data uploaded on Drodo is securely encrypted and protected against unauthorized access.
We continuously monitor our systems to ensure safety and reliability.
Your data is encrypted using industry-standard protocols and stored on secure, access-controlled infrastructure.
Sharing of Information
Your information is shared only with trusted healthcare partners such as:
Verified pharmacies
Doctors and hospitals
Diagnostic laboratories
Delivery partners
Information is shared only when necessary to complete healthcare services.
User Control & Rights
Users can:
Edit profile information
Manage saved addresses and payment methods
Delete uploaded files
Access order and appointment history
Contact support for privacy concerns
Cookies & Analytics
Drodo may use cookies and analytics tools to:
Improve website performance
Personalize user experience
Analyze platform usage
Updates to Privacy Policy
This Privacy Policy may be updated periodically. Users are encouraged to review it regularly.
We will notify you of significant changes via email or platform notifications.
Last updated January 2025 • Drodo Version 2.1
Still Have Questions?
Our support team is available Monday to Friday, 9am
to 6pm MYT. We typically respond
within 24 hours.
