Yes. All prescriptions and personal health data are encrypted in transit and at rest, access is restricted to authorized staff and pharmacists, and we follow industry-standard data protection practices to keep your information private.

Most prescriptions are reviewed and verified within 15–30 minutes during business hours. Complex orders or those needing clarification from your doctor may take a bit longer, and we'll notify you of any delays.

Drodo partners with a growing network of licensed local and chain pharmacies in your area. You can view the exact pharmacies serving your location from the "Pharmacies Near Me" section in the app.

Yes. Drodo offers a dedicated business plan for clinics and hospitals, including bulk ordering, dedicated account support, and streamlined prescription workflows for your staff. Contact our sales team to get set up.

Go to "My Orders," select the order you want to change, and tap "Cancel" or "Modify." Orders can be changed for free as long as the pharmacy hasn't started processing them. After that, please contact support directly.

Yes, Drodo provides API-based integrations with popular EMR/EHR systems, allowing prescriptions to be sent directly for fulfillment. Reach out to our partnerships team for documentation and onboarding support.

Absolutely — Drodo is available for free on both the App Store and Google Play. The app lets you upload prescriptions, track orders, and chat with pharmacists on the go.